Skip to content

Does TMobile Hire Felons?

The pay, benefits, and culture at T-Mobile make the communications giant an attractive employer, but as someone with a criminal record you’re wondering– Does TMobile hire felons?

Let’s find out!

T-Mobile is the second-largest wireless operator in the United States, with over 95 million customers.

Entry-level jobs at T-Mobile include retail sales associates who work at T-Mobile stores selling devices and wireless plans to customers. And customer service representatives who work at T-Mobile call centers and help customers through chat and phone support.

Does TMobile Hire Felons in 2024?

Does TMobile Hire Felons

T-Mobile has hired felons in the past, but whether they will hire you, will depend on your felony.

There’s a broad continuum that a felony offense can fall along, and if you’re at the milder end, you’ll have a better chance than if your offense is in one of the most serious categories.

At the time of writing T-Mobile aren’t a Ban the Box company (unless required by state or city law) so you’ll have to check the box about offenses on your application. They aren’t a member of the Second Chance Business Coalition either, so unlike a growing number of larger companies, they haven’t put any felon-friendly hiring policies in place… yet.

But don’t let this discourage you. You can apply for T-Mobile jobs easily enough through their online jobs portal, and if you get an interview, that’s a good indicator that you could be hired.

If your application at T-Mobile doesn’t work out, try your luck with their main competitor, Verizon, who is part of the Second Chance Business Coalition.

Does T-Mobile Do A Background Check?

T-Mobile carries out a background check on every applicant. This doesn’t mean that you won’t be eligible for a job though because T-Mobile looks at criminal backgrounds on a case-case basis.

The background check will go back for at least 7 years and will uncover all arrest records, charges, misdemeanors, and felony convictions during that period.

The Fair Credit Reporting Act (FCRA) limits how far back background checks can go and imposes a 7-year limit on everything except felony convictions.

Unless your state has set a limit of its own, then there is no time limit on the reporting of felony convictions.

These states have a 7-year limit:

  • California
  • Colorado
  • Kansas
  • Kentucky
  • Maryland
  • Massachusetts
  • Montana
  • Nevado
  • New Hampshire
  • New Mexico
  • New York
  • Texas
  • Washington

In some states, the limit is based on the date of disposition (your guilty verdict), in others, the 7 years can include your release from prison or start of parole.

In any case, the older your conviction, the better, especially if you’ve kept out of trouble since then.

Employers are well aware of the Bureau of Justice Statistics, which shows that on average two-thirds of released prisoners re-offend within 3 years, and three-quarters are arrested again within 5 years.

If you’ve been trouble-free for that time, you’re certainly doing something right, and employers should look at you in a more favorable light.

Does T-Mobile Hire With A Misdemeanor?

Does T-Mobile Hire With A Misdemeanor?

Yes, they do, but the type of misdemeanor matters. Even though misdemeanors are less serious than felonies, a misdemeanor for theft, fraud, or assault will probably be a problem for T-Mobile.

Even so, you should apply and see what they say, since they’re the ones making the decision. It would be a mistake to count yourself out of the running before you’ve even tried.

And remember, misdemeanors are barred from inclusion on background checks once 7 years have passed, so if yours is already outside that time frame, it won’t count against you.

What Felonies Disqualify You At T-Mobile?

All companies have to be wary of exposure to negligent hiring lawsuits, so any felony that could indicate a potential risk to other staff members or customers would be a problem. If you have a felony for violent assault or a serious sexual offense, then, unfortunately, it’s unlikely that T-Mobile will want to hire you.

Theft and fraud are the two other big ones that will probably disqualify you. They don’t want to run the risk of losing valuable merchandise at the store or expose their customers to the possibility of credit card fraud at the register, or fraud through your access to customer account information.

And T-Mobile’s insurance carrier will have imposed restrictions on hiring individuals with certain offenses on their record.

At your interview, you’ll need to be upfront and honest about your felony. It’s best to prepare a short and to-the-point statement about your offense, the circumstances surrounding it, what you’ve learned from the experience, and the steps you’ve taken to ensure that nothing like it ever happens again. Make a paper copy to give to your interviewer as well.

Never try to blame someone else for your felony. Hiring managers always want to hear that you accept full responsibility for your mistake.

If you get to the end of your interview and the question about your felony hasn’t come up, you should bring it up if the offense will be discovered during the background check.

Whatever you do, don’t lie about your background. The background check will find any offense on your record, and if you’ve lied, you won’t be hired.

Does T-Mobile Do A Drug Test Before Hiring?

No, it’s not current practice at T-Mobile to carry out pre-employment drug testing, so that’s one less obstacle in your way if you use any illegal substances regularly.

However, if you do get a job at T-Mobile, you should know that you may have to take a drug test if you’re involved in a workplace accident that causes injury to yourself, another member of staff, or a customer.

Causing an incident that damages company property will also be cause for a drug test, as will being under the influence of drugs at work.

What Are The Benefits For A Felon At T-Mobile?

T-Mobile provides many opportunities to move into higher-level roles within the company, so your prospects for a long-term career at T-Mobile are good.

Being able to settle into a job for the long term is certainly an advantage given the difficulties you often encounter as a felon looking for work.

Another great benefit of working at T-Mobile is the ability to further your education, which will enhance your future employment prospects, whether you’re looking at other jobs within T-Mobile or jobs outside the company.

T-Mobile is a tech company with many openings for software engineers and similar roles. If you are able to get a degree in that field, an entirely new employment sector will open up for you.

T-Mobile will fund your education up to the federal tax-exempt limit each year. And they have a special program in place with several online universities where T-Mobile employees get their entire tuition for free.

Attending an online university is a great way to get a degree while you’re working because you can take many of the classes in your own time after work or at the weekend.

You can take a degree in any subject you want, but working toward a degree that opens up high-paying job opportunities in a field that is often less judgemental when it comes to your background is a solid plan.

If you want to get a taste of coding, please check out the free courses at These are self-paced courses where you start with the basics and build your skills one short and easy lesson at a time.

Final Thoughts

When you apply to T-Mobile, they will carry out a background check which will delve into your criminal record, so it’s important to answer all questions about past offenses honestly and accurately.

T-Mobile has hired felons in the past, so you should definitely apply and see how you get on.

Some offenses will make it unlikely that you’ll get hired and the problematic felonies are ones involving violence and theft.